ChaosTheory

well i just picked up a new sound card since my other one was screwed. and i tried to install it but i still have no sound. we followed the instructions on it so does anybody know what i should do. i have a windows xp and its an HP. the sound card on the comp is built into the motherboard(the one that is screwed) so i cant remove it so i slid the new sound card into the slot at the bottom of the computer and plugged the speakers and everything into it. and it still doesnt work. its a Creative Sound Blaster Live card. it came with a wire as well which it said to plug into the cd/dvd drive which i did but there are multiple ones on the the cd and dvd drive.

im also having problems with musicmatch jukebox and i cant install it, any idea

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Pr0ph3t

disable the onboard sound and enable the new sound card.

My Computer -> System -> Hardware -> Device Manager -> Sound Video and Game Controllers

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-Nick

ChaosTheory

i already uninstalled all the drivers and the old sound card so it doesnt appear any more in device manager. but i do get something that says audio codecs and legacy audio drivers. should i uninstall that as well. i got the musicmatch to work the right way but like it did before with the other sound card it just says that there is a soundcard error and that the waveout format is not supported. when i tried to find the music through musicmatch instead of just opening the music first. it would not show the music where there was some. i also tried opening it in windows media player and it said that there was a hardware error.

im really hoping you guys can help me out because i really cant afford to bring it back to the tech

Thanks

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HuNtS

i dont have any idea what ur problem might be, maybe u need to download new drivers for your card.. i'll pm the crap to ya..

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bob005

i have the same card on my gateway. I have an hp too, and yeah, their hardware is REALLY fun. make sure it's all plugged in right, that may be part of it. also check the volume control. seriously, check all of the obvious things. that's usually the problem.

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ChaosTheory

can someone tell me how to get into the BIOS on an HP

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ChaosTheory

also what are audio codecs? should i remove them. which ones if so

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Dooms

Try updating the drivers before you do anything.

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ChaosTheory

i already have. i just need to find out how to get into the BIOS so i can deactivate the old sound card and activate the new one. but i dont know how to get in their. also if anybody knows where the jumper cable goes id appreciate it. i think i already know and its plugged into it. its the cd drive, its was showed in the diagram as a place to plug it in.

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HuNtS

not sure how to do it on an hp or anything, but on my computer while it's starting up it'll tell you to press like say delete, or f2 to enter setup, that'll take me to the bios menu and everything..

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allstarunited

HP Pavilion:
Press F1 during the blue HP screen

HP Vectra:
Press the F2 during the HP boot-up screen

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ChaosTheory

thanks, i got into it but i didnt find what i was looking for. i disabled the second fromt eh bottom in advacnced. it was something about Lan not LAN like the bottom one was

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