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Old July 19th, 11:48 AM   #1 (permalink)
mspainter
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Grandma's computer

this thing has me stumped beyond belief.

the sound on her computer doesnt work. The speakers are fine, they play through other devices. But the computer doesnt output to anything. I have checked all settings and unmuted everything, but i dont get it. it might have something to do with the sound card. i dont think its broken, as this is a very new tower (probably new internals as well).

besides that, the computer glows blue.

woohoo for LEDs.
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Old July 19th, 12:28 PM   #2 (permalink)
XtremeAaron
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Right click My Computer > Manage > Device Manager. See what the sound driver says.
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Old July 19th, 12:28 PM   #3 (permalink)
HatrixMouse
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Quote:
Originally Posted by mspainter View Post
this thing has me stumped beyond belief.

the sound on her computer doesnt work. The speakers are fine, they play through other devices. But the computer doesnt output to anything. I have checked all settings and unmuted everything, but i dont get it. it might have something to do with the sound card. i dont think its broken, as this is a very new tower (probably new internals as well).

besides that, the computer glows blue.

woohoo for LEDs.
Check the sound card drivers if you haven't already. If it's a very new tower, then it should come with a CD with all standard drivers needed to run your OS and basic functions (sound being one of them).

If the computer doesn't have a driver CD, then go the manufacturer website and it will most likely have the drivers that you're looking for.

Checked drivers and it's saying nothing is wrong? Uninstall/reinstall the drivers. Sound still doesn't work? Contact the manufacturer because you most likely have a faulty sound card.
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Old July 20th, 07:16 PM   #4 (permalink)
mspainter
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To late now. I already left her house and she lives over one hundred miles away at the cape.
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Old July 20th, 07:24 PM   #5 (permalink)
big_balla
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Well you don't stay up very late.
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Old July 20th, 07:45 PM   #6 (permalink)
mspainter
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not at her house i dont. I posted that and left, came back the next day and i figured by the time i got a response from my next post i would be home so i said forget it.

not that important anyhow, she can get someone else to do it, she says she knows a guy but wanted to see if i could try.
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